Shipping Policy
Last Updated: July 2026
At Kunsha, we are committed to delivering your favourite imitation jewellery safely and on time. Please read our Shipping Policy to understand how your orders are processed and delivered.
Order Processing
- Orders are processed within 1–2 business days after successful payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- During sales, festive seasons, or high order volumes, processing may take slightly longer.
Delivery Timeline
Estimated delivery time after dispatch:
-
Metro Cities: 3–5 business days
-
Other Cities & Towns: 5–7 business days
-
Remote Locations: 7–10 business days
Delivery timelines are estimates and may vary due to weather conditions, courier delays, or unforeseen circumstances.
Shipping Charges
- Shipping charges (if applicable) will be displayed during checkout before payment.
- Any promotional offers, including free shipping, will be clearly mentioned on the website.
Order Tracking
Once your order has been shipped, you will receive:
- A shipping confirmation email.
- A tracking number and courier details (where applicable), allowing you to monitor your shipment.
Delivery Attempts
Our courier partners will make multiple delivery attempts. If delivery cannot be completed due to an incorrect address, unavailable recipient, or other customer-related reasons, the order may be returned to us.
Incorrect Shipping Information
Please ensure that your shipping address, contact number, and PIN code are accurate before placing your order.
Kunsha is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Damaged or Incorrect Deliveries
If you receive:
- A damaged product, or
- An incorrect product,
please contact us within 2 days of delivery.
A complete, uninterrupted unboxing video is mandatory to process any claim. Please refer to our Return & Refund Policy for complete details.
Delivery Delays
While we strive to deliver every order on time, delays may occur due to:
- Weather conditions
- Natural disasters
- Public holidays
- Courier operational issues
- Government restrictions
- Other circumstances beyond our control
We appreciate your patience in such situations.
International Shipping
Currently, Kunsha ships only within India.
We look forward to offering international shipping in the future.
Need Help?
If you have any questions regarding your shipment or order status, please contact us:
Customer Support: CS@Kunsha.in
We aim to respond to all customer queries within 24–48 business hours.
Thank you for shopping with Kunsha – Shine That Stays. ✨
